Welcome to BATTUTA EXPERIENCES.

 

We are committed to respecting and protecting privacy and valuing the relationship we maintain with everyone who interacts with us. This Privacy Policy aims to provide clear, simple, and transparent information regarding the collection and processing of personal data in compliance with Regulation (EU) 2016/679 of the European Parliament and of the Council, of 27 April 2016, on the protection of natural persons concerning the processing of personal data (GDPR).

 

The Data Controller of BATTUTA EXPERIENCES is committed to processing personal data according to best practices in data protection and security, valuing the relationship with all website visitors and users across all its activities.

 

II. Definitions of Relevant Data Protection Concepts

 

For a better understanding of this Policy, it is important to define some of the key concepts in data protection:

 

a) Personal Data: Any information relating to an identified or identifiable natural person, through which their identity can be determined directly or indirectly, such as name, phone number, civil identification number, date of birth, etc.

 

b) Categories of Personal Data: Personal data can be grouped into categories such as identification, qualifications, education, financial, banking, professional, health, biometric, etc.

 

c) Processing: Any operation or set of operations performed on personal data or sets of personal data, whether automated or not, such as collection, recording, organization, structuring, storage, adaptation or alteration, retrieval, consultation, use, disclosure, transmission, dissemination, or any other form of making it available, comparison or interconnection, restriction, erasure, or destruction.

 

d) Data Subject: Any natural person whose personal data is subject to processing.

 

e) Data Controller: A natural or legal person who, alone or jointly with others, determines the purposes and means of personal data processing.

 

f) Processor: A natural or legal person who processes personal data on behalf of the Data Controller.

 

III. Data Controller and Contact Information

 

Personal data will be processed by Périplo das Pétalas - Aventuras e Experiências, Lda., VAT No: 517799375.

Address: Avenida General Roçadas, 39 A, 1170-156 Lisbon, Portugal

Email: office@battutaexperiences.pt

 

If you have any questions about this Privacy Policy, about the processing of personal data, or for any other reason you consider relevant, please contact us via the email above.

 

IV. Categories of Personal Data Subject to Processing

 

BATTUTA EXPERIENCES only collects and processes the personal data necessary to provide you with high-quality and personalized service.

 

In the course of its activities and website use, BATTUTA EXPERIENCES may process personal data for customer management purposes:

(i) When users register in the reserved area; (ii) When processing user orders; (iii) When providing customer support; (iv) When users subscribe to the Newsletter (form/checkbox exclusively for this purpose and separate from others).

 

For these purposes, BATTUTA EXPERIENCES may process the following personal data: name, address, mobile phone number, date of birth, email address, taxpayer number, and bank account information.

 

Legal Basis:

 

BATTUTA EXPERIENCES processes personal data within the scope of providing its services:

 

i. To fulfill obligations under the purchase and sale contract concluded with customers (Article 6(1)(b) GDPR);

ii. For its legitimate interest or the legitimate interest of third parties, to ensure we provide services in the best possible way (Article 6(1)(f) GDPR);

iii. To comply with a legal obligation imposed (Article 6(1)(c) GDPR).

 

V. Retention of Personal Information

 

BATTUTA EXPERIENCES stores personal data only for the period necessary to fulfill the purpose for which it was collected.

 

However, in certain situations, BATTUTA EXPERIENCES may retain data for longer periods due to legal requirements.

 

VI. Personal Data Processing Guarantees: Security and Confidentiality

 

The processing of personal data through BATTUTA EXPERIENCES’ website is carried out transparently and strictly respects privacy, as well as the rights, freedoms, and fundamental guarantees of the data subjects.

 

BATTUTA EXPERIENCES ensures that personal data will be processed, within the stated purposes, according to this policy and using appropriate technical and organizational measures to ensure security and confidentiality.

 

VII. Sharing of Collected Personal Information

 

BATTUTA EXPERIENCES may share personal data with third parties whenever necessary for pursuing its activities and legitimate interests.

 

For example, BATTUTA EXPERIENCES may share personal data with third-party service providers for transportation and product delivery.

 

VIII. Rights of Data Subjects

 

Data subjects are guaranteed, at any time, the right to access their personal data, as well as to rectification, erasure, portability, restriction, and/or objection to processing, according to the law.

 

IX. Information About Cookies

 

This website uses Cookies. We recommend reading the cookie policy to learn more about the processing of your personal data through this functionality.

 

X. Changes to the Privacy Policy

 

BATTUTA EXPERIENCES reserves the right to make adaptations or changes to this Privacy Policy.

 

Any changes will be duly published on this website.

 

The version published on the website is the one currently in force.

 

XI. Contact Information for this Policy

 

To exercise the rights mentioned above, especially the rights of access, rectification, erasure, restriction, and objection to processing, data subjects should contact:

 

Périplo das Pétalas - Aventuras e Experiências, Lda.

VAT No: 517799375

Address: Avenida General Roçadas, 39 A, 1170-156 Lisbon, Portugal

Email: office@battutaexperiences.pt